Off-Platform Payment
Someone asks you to ignore the normal TeESH transaction process and send money through a separate payment channel.
Learn how to recognize suspicious activity, protect your account and use TeESH marketplace workflows safely when buying or selling digital gaming products.
Security is a shared responsibility. TeESH uses structured marketplace, payment and fulfillment controls, while buyers and professional sellers should remain alert to attempts to move transactions outside the platform or obtain sensitive information.
Be cautious if someone asks you to bypass TeESH checkout, communicate through an unusual channel, disclose authentication information or use a payment method outside the transaction workflow provided for the order.
Fraud attempts can take different forms. A request should receive additional scrutiny when it tries to bypass normal marketplace protections.
Someone asks you to ignore the normal TeESH transaction process and send money through a separate payment channel.
A person pressures you to act immediately, discourages verification or claims that an unusual payment request must be completed without delay.
Someone asks for your password, authentication information, payment credentials or other confidential account data.
An offer contains inconsistent information, unusual conditions or claims that cannot reasonably be verified through the marketplace.
Review the product description, platform, region and activation requirements before completing an order.
Use the checkout workflow provided by TeESH for marketplace purchases.
Check that the product and seller information displayed for the offer matches what you intend to purchase.
Never disclose your TeESH password or payment credentials to another marketplace participant.
Treat requests to move payment or fulfillment outside the expected marketplace workflow with caution.
Professional marketplace participants should rely on verified order states rather than screenshots, messages or external claims that a payment was made.
A payment screenshot, email or customer message should not replace the transaction status maintained by the marketplace workflow.
Do not disclose digital product credentials, activation information or fulfillment data outside the intended delivery process.
TeESH may use an Approved Professional Seller status for eligible professional marketplace accounts. This status refers to TeESH's own marketplace-account approval and does not by itself represent authorization, certification or endorsement by a publisher, manufacturer or gaming platform.
TeESH's marketplace architecture separates a user's browser return from verified payment confirmation. This helps prevent an unverified return or message from being treated as proof of a completed payment.
Do not give another buyer, seller or unknown third party your password or sensitive authentication information.
Before entering account information, verify that you are using the expected TeESH website and not an imitation page.
Never send payment credentials through marketplace messages or disclose them to another marketplace participant.
If something appears inconsistent with your account or order activity, investigate it before continuing the transaction.
Digital products require different protections from physical goods. TeESH uses a dedicated fulfillment workflow following the applicable transaction state.
Payment confirmation and fulfillment are treated as separate stages.
Digital fulfillment proceeds through its designated marketplace workflow.
Sensitive digital entitlement information is handled through protected application processes.
Stop before sending money, credentials or digital product information through an unexpected channel.
Check the relevant account, offer, order and transaction details available through TeESH.
Keep relevant order references and legitimate transaction information that may help explain the issue.
Report suspicious marketplace activity through the support options made available by TeESH. Do not include passwords or payment credentials.
TeESH uses a layered approach to marketplace transaction integrity and digital fulfillment. However, no online marketplace can eliminate every possible fraud, cybersecurity or user-behavior risk. Staying alert remains an important part of protecting both buyers and sellers.